Ms. Hina Mukarram

DRC's Supervisor · Psychology

Full-Time · Active · Executive Support & Organizational Psychology Team

Employee ID: PEDO/EMP/003

Hina Mukarram serves as Principal Secretary and Organizational Psychologist at Pak Everbright Development Organization (PEDO), where she supports senior leadership, organizational communication, stakeholder coordination, institutional documentation, and disability-inclusion initiatives. Since joining PEDO in March 2022, she has played a key role in facilitating communication between the CEO and internal and external stakeholders, coordinating executive activities, and supporting the effective implementation of organizational programs.

Her role combines administrative leadership with organizational psychology, enabling her to contribute to effective team communication, organizational performance, and professional coordination. She manages executive scheduling, official correspondence, meetings, reports, minutes, and organizational documentation while maintaining coordination across different departments.

Hina also contributes to PEDO's institutional events and partnerships, including MoU signing ceremonies, training workshops, conferences, and stakeholder engagements. Her work has involved coordination with universities, government departments, development organizations, and other institutional partners on disability inclusion, accessible education, assistive technology, and related initiatives.

Principal Secretary & Organizational Psychologist — Pak Everbright Development Organization (PEDO)

Jun 2024 – Present

Responsibilities:

• Serve as the primary liaison between the CEO and internal and external stakeholders.
• Manage organizational projects in partnership with government departments.
• Support implementation of the HEC Policy for Persons with Disabilities in Higher Education Institutions.
• Apply organizational psychology principles to strengthen team dynamics, communication, and productivity.
• Lead planning and execution of MoU signing ceremonies, training workshops, and conferences.
• Assist in developing training courses and institutional capacity-building initiatives.
• Draft and maintain project proposals, reports, meeting minutes, agendas, and official correspondence.
• Prepare event and project reports for CEO review and approval.
• Collaborate with USAID and Catholic Relief Services on donor-funded projects.
• Engage with ICRC and IRC on humanitarian and development initiatives.
• Support World Bank-aligned projects related to institutional strengthening, accessibility frameworks, and governance reforms.

Achievements:

• Strengthened coordination between PEDO leadership and government, academic, and international stakeholders.
• Contributed to the implementation of disability-inclusion policy within higher education institutions.
• Supported major institutional events, MoU ceremonies, workshops, and conferences.
• Developed professional expertise in project management, donor compliance, reporting, and stakeholder coordination.
• Contributed to accessibility and institutional-strengthening initiatives with national and international partners.

Admin Officer (Additional Charge) — Pak Everbright Development Organization (PEDO)

Aug 2024 – Present

Responsibilities:

• Ensure integration of inclusive and gender-sensitive approaches across project activities.
• Lead gender equality and social inclusion initiatives.
• Assess and address barriers affecting marginalized groups.
• Develop accessibility policies for students with disabilities and gender-diverse groups.
• Deliver training for educators on inclusive practices.
• Liaise with government agencies and community organizations.
• Lead pre-campaign, during-campaign, and post-campaign social mobilization.
• Support frontline worker selection and target-group identification.
• Serve as a master trainer for team tracers.
• Conduct training sessions at higher education institutions.
• Conduct supportive supervision, active reporting, and cluster monitoring.
• Compile post-campaign assessments, coverage follow-up, and final reports.
• Facilitate community-based disaster risk reduction activities and awareness initiatives.

Achievements:

• Produced comprehensive counseling documentation that contributed to positive client outcomes.

Personal Secretary — Pak Everbright Development Organization (PEDO)

Mar 2022 – Jun 2024

Responsibilities:

• Managed daily schedules, appointments, and meetings for executive leadership.
• Drafted official correspondence, reports, and organizational documents.
• Coordinated communication across departments.
• Managed executive-level phone and email correspondence.
• Prepared meeting minutes, participant lists, and attendance documentation.
• Supported institutional meetings and engagements with government, academic, and healthcare organizations.
• Assisted in coordination of disability-inclusion policy discussions and institutional activities.

Achievements:

• Provided consistent executive and administrative support to organizational leadership.
• Strengthened internal communication and coordination across departments.
• Supported high-level institutional engagements with North West General Hospital, Khyber Medical University, University of Peshawar, NUST Islamabad, and the Election Commission of Pakistan.
• Developed strong experience in executive correspondence, documentation, meeting coordination, and stakeholder engagement.